Legal

Terms of Service

Last updated: March 15, 2026

By using KhetiSaathi on WhatsApp or visiting khetisaathi.in, you agree to these terms. They are written in plain language.

1. What KhetiSaathi Is

KhetiSaathi is a free AI-powered assistant for Indian farmers and home gardeners. It provides crop disease diagnosis, mandi price information, weather alerts, government scheme guidance, and farming advice via WhatsApp. Operated by Prashant Kumar, India. Contact: [email protected]

2. Free Service

KhetiSaathi is provided free of charge. We do not charge users for advice, information, or any feature of the service.

3. AI Advice Disclaimer

⚠️ KhetiSaathi provides AI-generated advice for general guidance only. It is NOT a substitute for professional agricultural advice. Always consult your local KVK, agriculture officer, or qualified agronomist for important crop decisions. Helpline: 1800-180-1551

We make reasonable efforts to provide accurate information but cannot guarantee that diagnoses, prices, or forecasts are always correct.

4. Acceptable Use

You may use KhetiSaathi to:

You may NOT use KhetiSaathi to:

5. Data and Privacy

Your use of KhetiSaathi is governed by our Privacy Policy. By using the service, you consent to data collection as described therein.

6. Intellectual Property

The KhetiSaathi name, logo, website, and service are the property of Prashant Kumar / KhetiSaathi. You may not reproduce or distribute our content without permission.

7. Limitation of Liability

KhetiSaathi is provided as-is. We are not liable for any crop losses, financial losses, or damages arising from reliance on our AI-generated advice.

8. Service Availability

We aim for 24/7 availability but cannot guarantee uninterrupted service. We may temporarily suspend service for maintenance or circumstances beyond our control.

9. Changes to Terms

We may update these terms. We will notify active users of material changes via WhatsApp. Continued use after changes constitutes acceptance.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Contact

Questions about these terms? Email: [email protected]

12. Grievance Redressal

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may contact our Grievance Officer for any concerns regarding your data or use of this service:

Grievance Officer: Prashant Kumar  |  Email: [email protected]  |  Designation: Grievance Redressal Officer, KhetiSaathi

We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days.

13. Language & Governing Version

These Terms of Service are available in Hindi, Marathi, Tamil, Kannada, and Telugu for your convenience. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.